The product
What ingredients are used in your products?
We use natural, skin-friendly ingredients such as botanical extracts, essential oils, and plant-based compounds. Every product is crafted to prioritize safety, effectiveness, and sustainability.
Are your products suitable for all skin types?
Yes, our products are designed to cater to all skin types, including sensitive skin. However, we recommend conducting a patch test before use, especially if you have allergies.
Are your products cruelty-free?
Absolutely! We are committed to being cruelty-free and never test on animals.
Do your products contain parabens or sulfates?
No, all our products are free from parabens, sulfates, and harmful chemicals to ensure your skin receives only the best care.
The delivery
How long does shipping take?
Shipping times vary by location. Typically, orders within the USA take 3–5 business days, while international orders may take 7–14 business days.
Do you offer free shipping?
Yes, we offer free shipping on orders above a specific value. Check our shipping policy for details.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use it to monitor your package's journey to your doorstep.
What should I do if my order arrives damaged?
If your order arrives damaged, please contact our customer service within 48 hours of delivery. Include photos of the damaged product, and we’ll assist with a replacement or refund.
Still have questions?
Please do not hesitate to contact us if you still have any questions. We would be happy to answer you :)